Butterfly Pendant in .925 Silver

Materials:
Crafted from the highest quality .925 silver, ensuring durability and exceptional shine. Each piece is selected and authenticated to offer you a genuine and trustworthy product.

Artisanal Process:
Although we don't make the jewelry ourselves, we work with talented Mexican artisans who handcraft each design, ensuring a unique finish and a high level of detail in each piece.

Dimensions:
5 cm high x 6 cm wide. These dimensions have been carefully selected to achieve a perfect balance between presence and comfort.

Instructions for Use:
Ideal for complementing both casual and formal looks. Careful use is recommended to preserve its finish; it's perfect for everyday wear or for special occasions.

Maintenance:
To maintain the shine and quality of .925 silver, clean it gently with a microfiber cloth and avoid exposing it to chemicals or excessively humid environments. Store the jewelry in a soft case or pouch when not in use to prevent scratches.

Return and Exchange Policy – PLACORA Joyería Artesanal Mexicana

At PLACORA Joyería Artesanal Mexicana, each piece is handcrafted with care, using high-quality materials and artisanal processes. Due to the personalized and delicate nature of our products, all sales are considered final.

No Returns or Exchanges

For reasons of hygiene, exclusivity, and the customized nature of our jewelry, we do not accept returns or exchanges once a purchase has been made. This applies to the following cases:

• Change of mind or personal taste.
• Incorrect product or size selection by the customer.
• Improper use or handling after delivery.
• Natural wear of the jewelry.

Limited Exceptions

A return will only be considered in the following cases:

• Factory damage or damage during shipping.
• Verifiable shipping error (e.g., wrong item sent).

To request an exception, the customer must:

• Email placorajoyeria@gmail.com within 48 hours of delivery.
• Include clear photos of the received product and original packaging.
• Keep the item unused and in perfect condition, including the original box.

PLACORA reserves the right to accept or deny any request at its sole discretion.

Refunds

If a return exception is approved, PLACORA will offer:

• Replacement of the same item (subject to availability), or
• Refund to the original payment method.

Return Shipping

Return shipping costs are the responsibility of the customer. The item must be returned in its original packaging and show no signs of use.

Continuous Improvement

At PLACORA, we are committed to providing an exceptional experience. We are constantly working to improve our shipping and return policies to offer you greater clarity, trust, and service.

Contact

📩 Email: placorajoyeria@gmail.com

🌐 Website: www.placorajoyeria.com